During Home Nursing Agency’s Annual Employee Recognition Brunch held last month, Donna Isenburg of Tyrone was presented with the Commitment to Community Award from Home Nursing Agency President/CEO Robert Packer.
The event, held at the Blair County Convention Center, also commemorated the Agency’s ranking as the fourth Best Place to Work in Pennsylvania and kicked off the Agency’s 10,000 Steps Health and Wellness program.
The Commitment to Community Award was named in honor of Mary B. Kraft, who was the Agency’s first employee and member of Home Nursing Agency’s incorporating and charter Board of Directors. The award, established in 1983, is presented to the employee most exemplifying the ideals and values of Home Nursing Agency, and for distinguished service throughout the Agency and his or her community, respectively.
Donna, who has been with the Agency since 1990, serves as Home Nursing Agency’s Director of Management Support Services. Donna also garnered special recognition for her 15 years of service to Home Nursing Agency.
Donna was nominated by her coworkers, and their written nomination was read during the employee brunch by Home Nursing Agency Senior Vice-president Becky Willnecker.
Her staff wrote the following, “Donna has been instrumental to initiating a welcoming environment for the customers who receive services in the Agency’s Community Services Building at 500 E. Chestnut Avenue, Altoona. Aside from delivering top-quality care and service for Agency clients, Donna is also known for exhibiting a tireless dedication to many other entities including her staff, her family, and the community-at large. She’s been described as the ideal candidate to receive the Commitment to Community Award. On a daily basis, she’s constantly seeking ways to improve services delivered to customers not only in Behavioral Health, but throughout the Agency’s other programs as well. She is constantly upgrading her knowledge about Home Nursing Agency programs and services and takes every opportunity in her active community life to promote and advocate on the Agency’s behalf.
“Her staff also wrote that she’s always first to share information she has gained among her peers and subordinates, and first to help staff set and exceed performance standards which encourages growth and breeds excellence. She’s first to express Agency pride and to participate and volunteer for worthy causes to benefit the greater good of local communities from caring for homeless and injured animals to cleaning up after floods. No task is above her.”
Since starting in 1990, she has held diverse roles throughout the Agency. Over the years she has served on several Process Actions Teams and has increased her working knowledge in the areas of computerization, risk management, performance improvement, contract negotiations and fiscal management. She has cultivated some exceptional community-based relationships from her participation and leadership in the local National Association for the Mentally Ill as well as from her service in the Tyrone Rotary and Tyrone Hospital. Without question, her involvement has enhanced the Agency’s reputation throughout the central Pennsylvania region.
